Brokerage Manager - LCB Job at ALS Recruiting Ltd, Charlotte, NC

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  • ALS Recruiting Ltd
  • Charlotte, NC

Job Description

ALS Recruiting are working with a leading freight forwarding company based in Charlotte, NC that is looking to bring on an experienced and L icensed Customs Broker to take on a leadership role within their import operations team. This is a management-level position , ideal for someone who not only thrives in brokerage compliance but also enjoys mentoring others and optimizing operational workflows.

Key Responsibilities:

  • Oversee the end-to-end customs clearance process across ocean, air, and cross-border shipments
  • Supervise and support a team of entry writers and customs specialists
  • Ensure compliance with CBP regulations and all applicable PGAs (FDA, USDA, EPA, etc.)
  • Handle classification, audits, and post-entry processes
  • Act as the main point of contact for clients regarding complex entry issues
  • Liaise with U.S. Customs and other government agencies as needed
  • Drive process improvements and maintain KPIs for speed, accuracy, and compliance
  • Train and mentor junior staff; assist in onboarding new hires
  • Stay current on regulatory changes and communicate updates to the team

Experience required:

  • Licensed U.S. Customs Broker
  • 5+ years of experience in customs brokerage within a freight forwarding environment
  • Proven experience managing or mentoring a team
  • Strong working knowledge of U.S. import regulations and HTS classification
  • Comfortable working with Cargowise (or similar platforms)
  • Excellent communication and organizational skills
  • Experience with high-volume accounts or complex commodities is a plus

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