Job Description

Job Title: C-Store Team Member

Reports to: Store Manager

Type of Position: Full time or part time

Refuel is one of the fastest growing convenience store chains in the US – growing ~300% in the past 24 months through 17 acquisitions and new to industry store builds. The company currently owns & operates over 220 stores in the southeast with a total team member population of ~3,000.

Benefits:

• Competitive payrate

• Raise after 90 days

• Daily Pay

• Employee Assistance Program

• Refuel Rewards (15c off gas, free drinks, hot food discounts and more!)

• 401(k) Retirement

• Life Insurance

• Short-Term Disability Insurance¬

• Referral program

Aside from the above benefits, all full-time employees also receive the benefits below:

• Medical & Prescription Drug Insurance (BCBS Myhealth Toolkit App)

• Myhealth Toolkit App

• MD Live (telemedicine)

• Health and Fitness

• Shop for Care

• Natural Blue

• Dental/Vision Insurance

• Cancer & Accident Insurance

• PTO

Essential Job Duties, Responsibilities, & Requirements:

• Provide a friendly greeting to all customers upon entering the store or on the phone.

• Get to know your customers and use their name.

• Go out of your way to make customers feel important and valued.

• Move quickly to provide fast service.

• Suggest sell to customers when appropriate.

• People oriented, friendly, enthusiastic, smiles.

• Respectful and polite

• Demonstrate a sense of urgency (move fast)

• Honest

• Willing to learn.

• Dependable & punctual - consistently reports to work on time and provides proper notice if necessary.

• Good communication skills

• Able to work alone and on a team.

• Able to stay busy between customers.

• Flexible

• Willing to help associates and customers.

• Multi- Task: able to successfully complete multiple tasks independently

• Thank customers for their business and invite them back.

• RTO Training Required

• Cleaning: Customer Readiness Knowledge

o Restrooms

o Parking Lot

o Trashcans

o Fuel Islands

o Rugs

o Windows & Doors

o Transaction Counter

o Sidewalk Entrance

o Fountain Area

o Stock, front face all merchandise

o Floors

o Stock fountain, deli case, cooler, & freezer

o Shelves

o Proper merchandise placement on Sales Counter

o Merchandise

o Check for out-of-date merchandise

Working Environment and Physical Requirements:

• Must be in physically good shape and able to stand during entire work shift.

• Must be able to work in a cooler at a temperature of 35 degrees for up to 30 minutes.

• Must be able to lift 50 lbs.

• Must have visual acuity to check identification and process money orders.

• Must be able to tolerate gas fumes and cleaning products.

• Must be able to climb a ladder to clean windows.

• Must be able to react to a fire by lifting and using a 30lb fire extinguisher.

• Must be able to do basic math at the eighth-grade level.

• Must be able to speak, read and write English and communicate with customers in English.

At-Will Employment: This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.

The job duties, responsibilities, requirements, and aspects stated in this job description are not meant to be exhaustive. Additional job duties not listed here may be required. Further, the Company may change or add the job duties, responsibilities, requirements, and aspects listed here at any time in its sole and final discretion.

Disclaimer-The above list is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, and changes in personnel, workload, or technical development).

#WSNC

At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.

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