Call Center Representative Job at Adecco, Richmond, VA

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  • Adecco
  • Richmond, VA

Job Description

My client in the banking space (a very well known global bank!) is looking for a daily contractor Monday-Friday onsite for a Senior Process Analyst role to handle admin tasks and call center customer service focused. A LOT of computer work and operations!

Fully onsite 5x a week in Richmond, contract June through February 2026 as of now, $25.71/hr, 40 hours a week. See below and please let me know if you want to hop on a quick call any time today or tomorrow to learn more and be submitted.

Thanks!

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Job Summary The candidate will work as a Senior Process Analyst at Capital One, where they will be responsible for handling tasks related to debit card replacements, fraud cases, and stop payments in a repetitive production-based environment. The role requires strong computer skills, particularly with GSuite and Excel, and excellent verbal communication skills. Even Simpler: This job is for someone who helps fix problems with debit cards and other money issues using computers. They need to be good at using programs like Excel and talking with others at work.

Skill Requirements:

  • Must-Have Requirements:
  • Strong proficiency in GSuite
  • Ability to navigate Excel Sheets
  • Excellent verbal Communication skills
  • Experience using Slack
  • Self-starter attitude with eagerness to learn

Preferred Requirements (plus but not a must):

  • Familiarity with financial services industry
  • Experience working in a production-based environment

Job Tags

Contract work, For contractors, Monday to Friday,

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