Looking to kickstart your career in the restaurant industry? Enjoy providing friendly and welcoming customer service? Anna's House has an opportunity for you! We are looking for a Host or Hostess to join our team and be the first point of contact for our guests. Host/Hostess responsibilities include greeting guests, providing accurate wait times, escorting customers to the dining area, bussing tables, and making sure our guests have a positive dining experience from the moment they arrive until their departure. The Host or Hostess ensures every guest is provided excellent customer service and a pleasant dining experience.
Anna’s House Host's warmly greets guests and seats them in appropriate seating arrangements, clears away dirty dishes, sets tables, and provides assistance to the server staff. Hosts manage the wait list and collaborates with managers and servers to serve guests.
Welcome guests as they enter the restaurant
Provide accurate wait times and monitor waiting lists
Escort guests to the appropriate table or booth
Provide menus and silverware, and announce Server's name
Set tables with condiments, utensils, or other items as needed
Clear dirty dishes and other tableware and bring to the kitchen for cleaning
Stock cabinets and serving areas with adequate supplies (e.g. condiments, rolled silverware, glasses, etc.)
Thank guests upon their departure and invite to visit again soon
Coordinate with server staff about available seating options
Maintain a clean lobby area
Cater to guests who require extra attention (e.g. children, elderly)
Answer incoming calls and address guest's queries
Assist server staff as needed
Perform duties of expo/food runner, busser, and takeout/deli server as directed by leadership
Education
Experience
Skills
Work Environment
Ability to regularly stand and walk for long periods of time
Ability to lift, carry, and place up to 30 pounds
Must have weekend availability
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