Job Description

Essential Duties and Responsibilities (Includes but not limited to the following):

• Commence and maintain communications with customers on timeframes, quality issues
• and corrective actions
• Provide weekly and monthly reports for Non conformances, customer’s returns and maintain a closed loop corrective actions program
• Perform Internal and external audits.
• Manage MRB Process in conjunction with production managers and supervisors for RMA disposition and Non‐conforming material disposition
• Working in conjunction with production personnel to respond to all customer’s corrective actions (SCARS)
• Develops, implements, and monitors information systems controls to ensure data accuracy, security, regulatory compliance and team awareness.
• Assist with quality programs to maintain quality certifications. (I.e. ISO 9001/ISO 13485)

Knowledge & Skill Requirements:

Strong Computer skills required for reports, charts, data analysis and presentations.

Able to interpret blue prints using G.D. & T.

Able to inspect parts using commonly used inspection tools is a +

Highly refined communications skills required.

Education/Experience Requirements:

• Requires a bachelor's degree and minimum 3 years of experience in the field of
• engineering, project management or quality assurance.
• Experience with plastic Manufacturing is a big plus
• Quality engineering experience, CQE certified a +.
• Experience with failure analysis, RMA process, SPC development
• Certified Auditor, a big +

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