Are you a natural leader with a knack for coordination, meeting deadlines and a passion for delivering exceptional service? We’re looking for a Weekend Team Lead to oversee our dispatchers, customer service representatives, and booking jobs during our weekend operations.
This is a four 10 schedule, Thursday - Sunday 11am - 9pm
🔹 About the Role:
As the Weekend Team Lead, you’ll be the go-to person for ensuring smooth, efficient, and customer-focused operations during weekend hours. You will supervise a small team of dispatchers and customer service reps, manage the workflow of scheduled jobs, and ensure real-time issue resolution. This is a hands-on leadership role requiring clear communication, quick thinking, and a proactive mindset. You will also be required to book jobs and provide status updates to clients.
🛠 Key Responsibilities:
✅ Requirements:
⭐ Nice to Have:
...improving processes Proactive and great imagination on possible scenarios/outcomes from choice of actions Ability to speak and use Chinese (Mandarin) and English in workplace. Bachelor or advanced degree in related fields Minimum of 2 years of related experience...
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